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Verifying your identity: what you’ll need
nsave teamJan 6, 2026
Documents we may ask for
| Document | Example | Check before uploading |
|---|---|---|
| Identity | Passport or national identity card | Current and undamaged |
| Address | Bank statement or utility bill | Name and address are visible |
| Tax details | Local tax identification number | Matches your application |
Taking a clear verification photo
Common reasons a check needs another try
- The image is blurred or part of the document is outside the frame.
- The document has expired or the details do not match the application.
- Lighting hides security features or makes the text difficult to read.
